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Carpet Cleaning & Water Damage Technician

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Position Details

Posting Date: 12/5/2017
Department:
Created Date: 12/5/2017
Positions Available: 1
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Great Lakes Contractor Services

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Description

Lead technicians are responsible for assistant carpet cleaning technicians when they are assigned to them and coordinating crews on large restoration projects.

Responsibilities

Lead technicians are responsible for assistant carpet cleaning technicians when they are assigned to them and coordinating crews on large restoration projects. 
  • Analyze the floor coverings within a building and utilize the appropriate cleaning method to maximize results
  • Provide outstanding customer service
  • Evaluate a structure after water damage and implement the in-place method utilizing the appropriate equipment
  • Complete comprehensive documentation of a water damage project by gathering photos, measurements, environmental readings, notes, etc.
  • Quote cleaning prices for residential and commercial cleaning projects
  • Increase direct revenue by selling related services. i.e.) upholstery cleaning
  • Increase indirect revenue by selling additional services i.e.) duct cleaning
  • Maintain your assigned vehicle from a mechanical and cleanliness standpoint. This includes scheduled maintenance to the cleaning unit.
  • Maintain division equipment from a mechanical and cleanliness standpoint to ensure a constant state of readiness
  • Complete daily paperwork in a timely manner and submit for billing
  • Bring suggestions for service improvements and new service opportunities to your supervisor

Qualifications

  • Ability to effectively communicate verbally and in writing
  • Ability to give creative solutions to meet customer needs
  • Ability to analyze floor coverings and develop a cleaning plan best suited to their needs
  • Manage difficult or emotional customer situations; solicit feedback from customer
  • Work with others as a functional team member
  • Adhere to company policies and procedures

Wage Information

Salary will be commensurate with work experience and verification of active IICRC certifications.

Disclaimer


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Portage Indiana Chamber of Commerce
6036 Eagle Ave • Portage, IN 46368
phone 219-841-7905 • 855-403-6900 toll free
fax 219-841-7906 • info@glcs-midwest.com

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